UltraFlex Gym Privacy Policy

Effective Date: April 30th, 2025

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use, and are responsible for certain personal information about you. When we do so, we are subject to the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom and elsewhere), and we are responsible as the ‘controller’ of that personal information for the purposes of those laws.

Key Terms

It would be helpful to start by explaining some key terms used in this policy:

1. Information We Collect

We may collect and process the following data about you:

    • Personal Identification Information: Name, date of birth, gender, and contact details including email address and phone number.
    • Financial Information: Payment details, billing address, and transaction
    • Health and Fitness Information: Data provided in the Physical Activity Readiness Ǫuestionnaire (PARǪ), fitness assessments, and related health
    • Biometric Data: Fingerprint data used for gym access systems, stored securely and used solely for authentication
    • Technical Data: IP address, browser type, operating system, and information about your use of our website.
    • Usage Data: Information about how you use our services, including gym attendance and participation in classes or programs.
    • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication

2. How We Use Your Information

We use the information we collect in the following ways:

    • To provide and manage your membership and our
    • To process payments and prevent fraudulent
    • To communicate with you about your membership, including updates and administrative
    • To personalize your experience and deliver content and product offerings relevant to your
    • To provide secure and efficient access to our facilities using biometric
    • To comply with legal obligations and enforce our terms and

3. Sharing Your Information

We may share your information with:

    • Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, and customer
    • Affiliated Gyms and Partners: For the purpose of providing joint services or
    • Legal Obligations: When required by law or to respond to legal

We ensure that any third parties with whom we share your data are obligated to keep your information secure and confidential. Biometric data is not shared with any third parties and is stored securely in accordance with applicable data protection laws.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, firewalls, encrypted storage of biometric identifiers, and restricted access protocols.

5. Your Data Protection Rights

Under data protection laws, you have rights including:

    • The right to access the personal data we hold about
    • The right to request correction of inaccurate or incomplete
    • The right to request deletion of your personal
    • The right to object to or restrict processing of your
    • The right to data

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and for marketing purposes. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: 30/04/2025

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@ultraflexgym.co.uk

Address: 1265 Century Way, Leeds, LS15 8ZB, United Kingdom